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Take charge of the guidelines for operation of your business-critical systems. In doing that, you hand over control to the IT department, and give the rest of your organization flexibility.
Your IT solutions support your business in a lot of areas and let you provide faster and better services to your customers.
However, you also get more and more dependent on the accessibility of your central systems. What would non-performance of your digital products cost you? What if your global webshop did not respond? Or if you could not send invoices?
When you let us take responsibility for your business-critical solutions, we reduce your risks. Your systems will be automatically upgraded to a very high security level, you will get access to our thoroughly tested processes and can take a shortcut to high operation standards that cover the needs of most companies.
Whether the requirements you must meet come from legislation, your customers or your own policies, it is not possible for you to meet them unless you can document follow-up and compliance with the rules, for instance to authorities and auditors.
Consequently, logs, procedures and analyses constantly become more and more important, as you have to prove that you meet the necessary requirements. When we take over operation of your IT systems, you will automatically get our updated high-level documentation and reporting standards. At the same time, it will be possible for you to adjust the level where you have special requirements. This gives you control of your needs for documentation and auditing in all your solutions.
When you have all your IT systems in one single place, it becomes easier and more transparent for you to establish and follow the same security rules across all your systems.
Administration and governance become simpler and can help you meet the steadily rising requirements for documentation and compliance. When you standardize the administration of your platforms, your IT department remains in control, and they perform faster. In this way, you prevent individual departments from purchasing and using unauthorized cloud solutions that may cause security threats to your business.
In order for you to take control of the changes and expansions of your IT platforms, you need the right processes. For that reason, we work in accordance with the strictest procedures for changes, incidents and request fulfillment, which we support on a market-leading ITSM platform that can also be integrated with your internal systems.
We map our competences and certifications in a knowledge map so that we can always set up the perfect team to solve possible problems. And we base all our work on the best practice we have built up during 15-years of operating hundreds of IT solutions for some of Denmark's largest companies.
This means that you get transparent governance across your platforms, consistent and effective reporting as well as a catalog of ITIL-based operation processes that you can adjust to your needs.
The EU General Data Protection Regulation (also called GDPR) dictates that you must be able to document all data processing in the systems in which you process personal data. This makes heavy demands on you. You must have strict work processes, and you must constantly decide who should have access to what and why. And can you create logs from all the systems upon request?
You will be able to comply with many of the requirements in the EU General Data Protection Regulation (GDPR) when we take responsibility for your IT operation. By means of the annual audit of our systems and processes that is made by independent IT auditors, we can document that.
The security standards in ISO 27001 not only provide your business with a cost-efficient possibility to comply with the strict documentation requirements for information security, they also send a clear signal to customers and partners that your company takes data security seriously.
With an ISO 27001 certified operation, we cover your solutions with the required management system, keeping your information security efficiently monitored, audited, maintained and improved, so that you can document to your partners and customers that you comply with the instructions in the ISO 27001 standard.
We have delivered ISO 27001 certified IT operation since 2013.