Your shortcut to a team of prepared specialists 24/7

Our Service Center is staffed by specialists 24 hours a day, so you get solutions to your problems, immediately. 

Create value – not on-duty schedules

The more central platforms you have, the more specialists you need to monitor, correct errors, update and support them all.

Eventually, it becomes a full-time job to find and retain IT specialists, but is that a good investment in your company?

When you leave the IT-operation tasks to the specialists in our Service Center, you can use your resources for developing new digital solutions, create strategies for digitalization and make your IT department an active part of the value-creation process in your company.

Efficient users create value in your business

When you let us help your users reach their target, you save money, because you do not have to recruit specialists yourself, and you will not depend on individual specialists, on-duty schedules, sickness, training and other factors that may prevent your own Help Desk from creating optimal full-scale value for users.

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    Do you have time to wait as number ... 7 in the queue?

    Our IT-operation specialists are on duty around the clock, and they answer your call within a few seconds. When you let us deliver a complete, thoroughly tested and efficient end-user support solution, you can pass this benefit on to your users.

    End-user support gives your users access to a solution to their IT problems 24 hours a day, seven days a week. We can roll out software on computers automatically, deliver updates seamlessly, follow up on the software licenses you need, and make it easier to report on the pivotal parameters that are important to you. In this way, your users save time and trouble, and maximize their efficiency. And you do not have to staff, train or run your own support department.

    Let us be your shortcut to a genuine 24/7 team of prepared specialists?

    With the right team of prepared specialists, you can reduce lost working time − whether you have offices in several time zones, which requires 24/7 presence, or whether you want to make sure that the ERP system is not down in the morning when the employees arrive at the office in Denmark.

    Our Service Center is staffed 24 hours a day by certified technicians who solve 75% of all inquiries immediately. The rest and more complex tasks are efficiently handed over to 2nd or 3rd level technicians whose areas of specialization have been mapped in our Knowledge Map based on competences and certifications.

    As a consequence, you can give us the role as Single Point of Contact (SPOC) across all your platforms, and let us handle troubleshooting and activation of your other partners or external developers. You avoid confusion, project management and wasted time, and at the same time you will not depend on local individual specialists.

    Book a meeting

    Let us help you future-proof and optimize your business. Get secure and reliable access to the hybrid IT platforms that can give your company a head start.

    Book a meeting

    Let us help you future-proof and optimize your business. Get secure and reliable access to the hybrid IT platforms that can give your company a head start.